TECHNOLOGY / E–COMMERCE

• Technology strategy project for major US hospitality company.
• Member of Technology Standards oversight committee of the American Hotel and Motel Association.
• Author of Investing in Technology for Competitive Advantage – The Challenge Facing the Hospitality Industry.
• Project Director, Hospitality eBusiness: The Future – a global survey of eBusiness practices in the hospitality industry.
• Annual speaker at HITEC – the international hospitality industry's leading technology convention and exposition.